Reviews

The Madsen team is super knowledgeable and helpful. Really grateful for their attention to detail and help with selecting our garage door!

I called late in the day to replace a broken spring on an overhead door. I told the office person that we could still use the door, so no hurry. They came the next morning and fixed it. Quick and professional service!! The service has …

Madsen is always great to work with. Great communication and quick to respond!

Awesome sales rep and company. Would use again for sure

Corey and the installation crew were great to work with. Workmanship was excellent

On a Friday afternoon, suddenly the gear holding the chain on top of the Lift Master unit snapped off just before I was leaving for a weekend trip! Called and Laura was awesome at giving me all the details and tentatively scheduling for the…

My mother was very pleased with the gentleman who repaired her overhead door. Polite and good work.

I will review my experience once the garage door opener is installed. At this point, no work has actually been done other than communications. So far , so good.

Marsden is very reliable and professional – the fact that it took several months longer than anticipated to get the garage door segment was probably due to Tariff back-up, not their fault.

Great product – the tech was prompt, friendly, neat/clean and professional. He did a great job.

Quality doors at reasonable prices. Friendly service, Install and coordination with my GC was easy. Highly recommend.

It was one of those incidents they probably see every day. The door on my metal shed hadn't gone up far enough and the roll bar of my tractor caught it, destroying the door. Madsen's rep (Cody) came soon after I called them and we both got …

My door problem was fixed the very next day and perfectly too. I also recommend ed Madsen to my neighbor and one other family. The man who did the work was so knowledgeable and had the door running perfectly. Best service ever. AND I …

Problem was rectified quickly

Excellent service. Our doors always made a loud noise going up and down and he got them to be almost silent

Came out and replaced door glass damaged by lawnmower stone strike. Purchased doors in 2017 damage occurred 6/2025. Repaired 8/2025.

My experience with Bob from Madsen Overhead Doors was incredible. Not only was he very personable and efficient, but he went above and beyond the the required service call by jump-starting my car (twice!), and keeping me from having a …

Great service and lasting product.

Drivers, small place to deliver but manageable, backing maneuvers is okay, have enough space to do so!

I called madsen overhead doors on a weekend while they were closed regarding an error reading on our app and because the door did not properly open. They called me the next business day before they were open and even came out to service us …

Excellent and efficient service, fair price, and good customer service! Highly recommend! New door installed had a tiny dent on inside panel. I never complained and they called to schedule its repair anyway!

Prompt, professional, knowledgeable with customer service. Got just what I ordered!

Prompt service and attention to detail. Thanks very much!

Very quick response and the door works fine.

Lightning fast service, problem fixed in a few minutes.

Madsen is great. They were prompt and did a great job. Our garage doors open and close like butter.

called at 1pm with a broken door motor...they sent a tech out and by the time I got home from work at 4 it was fixed! I have used them for years and I'm on their yearly maintenance plan ....these guys are the best!

We had a "fender bender" – car backing into the white plate glass garage door, breaking one glass panel and bending one of the frames. Madsen was the only vendor who could help us avoid completely replacing both 7' x 9' doors, because they …

Great company to work with. Reliable and knowledgeable about their work.

We ordered a new garage door from Madden, which will be delivered in a few weeks. In the meantime our existing door was not working. Madsen sent a technician over to fix the door until we get the new one. He fixed it and it still is working…

Madsen was wonderful to work with. The staff was patient and knowledgeable when helping us choose our door and the installation team was friendly and quick.

Excellent service. Left a message on Saturday morning recieved a call back in 20 min. Bailed me out in a emergency. Great business!

Very good service at a very fair price. Very good people to work with.

I have used Masden doors for many years. They are very reliable and extremely prompt in providing service on our garage doors. I highly recommend them.

I called them shortly after 8:00 am, and they were at my house by 9:00 am. My old overhead door needed a new gear, which they did not have on their truck. They left to get one, and by 10:00-10:30 my overhead door was fixed! Great service…

Very responsive on short notice, and they do excellent, efficient work with quality materials. You don't even need to be there; they just need access to your garage.

Madsen’s is responsive and does good work. Highly recommend

Called with a broken door hinge. They were out the next day and replaced the broken hinges. Quick and friendly. Only complaint is the tech left without checking in.

Thanks

They were very prompt in their service and were quite thorough in their service call.

If you need service on your garage doors or new, just call and these guys are the best. They are friendly, professsional, and our local company. Just call them.

Prompt and reliable service at a reasonable price!!

Came almost immediately to replace a key pad. Woman doing the work was very nice and professional.

you folks are the only ones I call for door work!!

Excellent and fast service! I highly recommend Madsen Overhead Doors.

Bob did a super job reprogramming the touch pad & explaining why our garage door was closing hard.

Absolute best customer service of any business in the capital region.

Needed a spring replacement they responded to my early morning call and were actually able to get me service the same day. Work was done cleanly and professionally by a very pleasant technician.

Excellent service and rapid response made for a great save of my day

Very responsive, professional, great people to work with.

Thank you so much your team is polite and Respectful!!

Polite, punctual, respectful and efficient- knew exactly what the issue was – did not waste time. Grateful- the door works great again!

Excellent experience from start to finish....

I had a broken spring on the garage door. I called and reported it to Madsen and they sent a service tech the same day to fix it. The service tech had everything he needed on his truck to do the repair and he quickly had the new spring …

They repaired my broken 14' x 14' door. They replaced a broken spring and cable. They came the following morning to make the repairs. I've been using them for over 30 years on my commercial property that has 17 OH doors .

2nd time we’ve used Madsen and both times extremely satisfied. Good communication, friendly, quick service, and reasonable prices.

Very good service, Fixed my problem I'm very happy with customer service. I'm very happy with the technician service. Was a great experience. I will use them again.

Very happy with the quick service and equipment installed.. Had no worries and quick work called and it was installed in a day. Excellent communication.

Professional. Timely Quote. Easy to work with.

Excellent response time and repair of my overhead doors.

Quick response, and friendly, efficient service. Took care of my problem.

Great company to work with. On time and always courteous!!!

Best overhead door business there is! Brian and his staff are super knowledgeable and professional. Parts arrived and were installed exactly when they said they would. I would recommend this company to anyone looking to purchase an overhead…

Professional, neat and clean when completed.

Outstanding job could not be happier

Great service. Great people will do business with them again.

Arrived for an estimate fast and on time

When installed I will update

Great job as usual!

I call them and left a message at 5:30 pm they called me the next morning and the door was repaired by 10:00 am. They replaced the torsion spring and cable. Great service and excellent work.

Our technician was efficient and knowledgeable. I also appreciated the fact that she arrived in a timely manner, and was a pleasure to work with.

Excellent next day service

Called on Tuesday morning they came Tuesday afternoon and fixed the door quickly. Very professional. Very pleased.

A + service all the way ! 🙌

The Technician was professional and did a nice job installing our garage door motor. He had it completed in less than an hour and it works perfectly. Thought the bill was on the high side. Was anticipating $400 tops but it cost more than…

Madsen Overhead Doors were wonderful to work with!! Brenda was phenomenal in answering my questions and fixing a simple issue we had, not a fault of theirs. She was very attentive and responsive to all of my emails and questions. Would …

Just a note to add to your 5 Star Ratings. From the time I made my call to Brian, the follow up call from Brenda, the visit from Cass and Ken, our garage door spring was replaced in less than two hours! Outstanding customer service!!

We don't have the doors yet but our initial onsite visit with Corey was terrific. He was enormously knowledgeable, had a car full of samples from which we could make selections, when he didn't have an answer he said he'd get back to us...…

We have had Madsen Overhead Doors at our home for 30 years. Their integrity cannot be beat.i highly recommend them.

Excellent service. Had all options explained to me and was able to make best decision with my specific repair / replace options

Madsen’s Overhead Garage Door installed a new motor and it works great. Very happy with their service and promptness.

I called Madsen at 8:30 in the morning reporting I had a broken door spring. A repair technician was at my home by 10 and on his way by 11!! That's what I call prompt service!!

Garage door broke hasn’t called the next day and they came and fixed it immediately. Great company.

The technician did a thorough job and was very professional. Another reason why we use Madsen.

I recommend this company highly. Same day, professional repair of my garage door. Very satisfied with their work

Garage doors look beautiful. Many compliments by people passing by. Corey is phenomenal – service was exceptional!!

Waiting to get the doors installed, but the sales support was excellent!

The office was polite the tech came on time and was very efficient. I've needed a few weaks in the past 20 years and Madsen has always been very responsive

Great people, Great knowledge

Very thorough and courteous estimate. Sorry I had to postpone the work but I'll be back.

I always get great service form John and Lisa Archer. You are very

lucky to have them working for you. Larry

I had my 2 doors installed in 1999 and in 24 years Madsen has always met or exceeded my expectations. Specifically they acknowledged when they didn't have the answer but worked through the issue and found a solution.

1 Opener lasted 18 …

These folks were the absolute best. Fast, helpful, and great work. 10/10 would recommend.

Called with a repair need and had a service technician doing the needed repair within 24 hours. Tech provided clean & professional work in a very timely fashion.

Excellent workmanship. Would recommend Madsen Overhead Door to all my friends.

Great service were able to come same day I called with garage door issue. Apparently a spring broke and they were able to replace it right away. Polite and efficient

Reliable fast and courteous service!

Madsen Overhead Doors installed garage doors for us in 2003 in Vermont and 2011 in Massachusetts. The installation work was excellent. They also have a very responsive service department. On a couple of occasions, we've needed emergency …

I get the maintenance service every year and am always pleased. They are prompt, efficient, informative and always willing to go the extra mile. I highly recommend Madsen.

Brenda was very helpful in reviewing our plans and developing an estimate

Arrived for an emergency service call the same day. The person that took my phone call and the Service Technician were both very polite. I highly recommend Madsen!

Corey came out to our house, measured, and emailed us a quote within a day or two of receiving our choices. Madsen Overhead Doors, Inc. made the process of selecting and ordering our new doors a breeze.