Reviews

From 121 reviews
Randy
Randy

Just a note to add to your 5 Star Ratings. From the time I made my call to Brian, the follow up call from Brenda, the visit from Cass and Ken, our garage door spring was replaced in less than two hours! Outstanding customer service!!

David Harrison Jr.
David Harrison Jr.

Just bought (and installed) two overhead garage doors for our garage, this is a great family owned & operated business with a long history and very good reputation in the overhead door business in our region! Very happy with the whole …

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Paul P
Paul P

Great service yesterday thank you so much!

Bernard, Ronnie
Bernard, Ronnie

You were terrific .same day service for my broken cable on my door mechanism would definitely recommend you

Josh
Josh

I would like to commend your installer Josh for an outstanding job on our doors yesterday. He was courteous, efficient, professional and very neat.

Nick C
Nick C

Door works great,,,,,, Also prompt service. Thanks

Ron Philip Pucherelli
Ron Philip Pucherelli

All our experiences with door techs have been wonderful! They are very polite, cordial, neat and quick.

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Anthony Welcome
Anthony Welcome

The work done is high quality with no disruption to anyone!🚪🚪

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Cahill, B
Cahill, B

I believe Bob was the tech he was very informative and solved our issues.

Overall it was a good experience.

Ilze Earner
Ilze Earner

Quick response and a great sense of humor.

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Drexel, J
Drexel, J

Thank you 2 remotes arrived. You are very efficient and a pleasure to work with...

Rick Crumlish
Rick Crumlish

Kenworth Northeast, Albany we used them for our commerical overhead doors and very responsive and quick and always helpful. easy to deal with and they go above and beyond!!

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Jere Wrightsman
Jere Wrightsman

I stupidly hit my door and it would not close. They fixed it the same day.

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Scott Merrill
Scott Merrill

They fixed my door in less than 24 hours than my service call . They are amazing

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Kevin Keegan
Kevin Keegan

Great Company to work with, they have all the answers and solutions. Things are done smooth with no problems as they should be.. Thanks

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Frank Cerio
Frank Cerio

Great service, very professional

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Lou Papa
Lou Papa

Quick Response…Isolated problems and resolved them immediately.

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Rob Cooper
Rob Cooper

Always a pleasant experience. I have many overhead doors and I only use Madsen. Have for years now.

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Dedrick, W
Dedrick, W

Was 100 percent pleased with the fast service...the service man was great did awesume job...thank you.

Central W
Central W

The guy who came was great, knew everything. Thanks.

Colleen Allen
Colleen Allen

They were here within 2hrs after I called and fixed my door immediately! Friendly & professional. ty 🙂

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Mokhiber, E
Mokhiber, E

They very timely and the technician was very knowledgeable and they try and fix things rather than just get a new system.I have used them at my home and business for years and have never been disappointed

Lechtman, D
Lechtman, D

Professional Quick response use them for 36 years.

Coon, H
Coon, H

highly recommend Madison Overhead. Great, timely service with helpful repairman. Thanks

Isbester, P
Isbester, P

Always depend on Madsen's for good service!

Mark Leinung
Mark Leinung

They responded quickly and were very professional

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Alex Hadassah Anzalone
Alex Hadassah Anzalone

Madsen came highly recommended by my neightbor. They answered my call right away, came the very next morning, and fixed my garage very quickly. The gentelman who came was really kind and great. They were awesome. I highly highly recommend.

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David McKearney
David McKearney

Rapid response to service call!

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Marie T. Field
Marie T. Field

Very accommodating. Fast, friendly service. We get annual maintenance and have never had a problem. I highly recommend them.

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Patricia Jones
Patricia Jones

Stress free home repair. I called, they came, my garage door opener was replaced!

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DiPierro, F
DiPierro, F

The person was very professional and courageous and informal. And clean up

Peter Downs
Peter Downs

Great job

Fair price

Nice people

What more can you ask for?

via Facebook
Pamela Shugrue
Pamela Shugrue

What can I say. These guys are great. They are always available especially when you really need them. Great customer service and dependable. Which is hard to come by lately. Thanks again for being there ……👍

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Peter
Peter

Very good was helped with my problem with good advice on the item.

Joel Karlin
Joel Karlin

Efficient, prompt, clear communication and deliver what is promised. A pleasant experience.

via Facebook
Rupert, Terry & Ellen
Rupert, Terry & Ellen

We were very pleased with our service! The guys worked very hard in the heat!

Mark Farrell
Mark Farrell

Called Madsen at 12:15pm, they were at my house before 1:00pm and had the cable fixed by 1:15pm!!! Great service!

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Nocella, G
Nocella, G

Your service was prompt as usual. The employee sent was cordial and efficient!

He knew what he was doing and didn't waste time.

Thank you.

Claudia Schmitz
Claudia Schmitz

Always respond quickly, are able to fix our issue with our doors. Staff leaves our space near and orderly

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Joe Aberdale
Joe Aberdale

My first purchase from Madsen was over 30 years ago.

I have been working with the sales representative on the purchase of a commercial door. The experience has been great so far.

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Howard Fuhr
Howard Fuhr

Called Johnathan to have a garage opener problem fixed. He sent a repairman to my home today. They immediately resolved the problem and were very knowledgeable and professional. Highly recommend.

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Scott Graves
Scott Graves

Been using them I think for 18 years now and many projects later have to say they are awesome 👏. Thank you Madsen doors .

via Facebook
Finkle, B
Finkle, B

Person was very considerate and very efficient gladly have him back again did the repairs very fast thank you

Lucia, R
Lucia, R

Knowing the Madsen family for years the only overhead door company I call prompt professional for all my residential and commercial door needs many thanks for all the years

Swart, W
Swart, W

Yes I absolutely would recommend you to a friend! Excellent service and very professional.

Lucido, T
Lucido, T

Monday Jan 18 two of your workers showed up to install a garage door they introduced themselves they were very knowledgeable about what they were doing they did an excellent job I would recommend Madson Overhead Doors to all my clients who …

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Jeanette Ingalls
Jeanette Ingalls

Fast, reliable service. Tech was courteous, explained everything he did and why. Highly recommend!

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Mike Abram
Mike Abram

Great service at a reasonable price.

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Pat Crandall
Pat Crandall

We’re relatively new customers with Madsen. We had a new O/H door put in about a year age. After doing something very foolish I called and talked with the office about my issue. She said that with the holiday week (New Years week) they were…

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Diane Brutley
Diane Brutley

Bob came here on time and immediately spotted the cause of the problem and fixed it. Madsen is consistently reliable.

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Eric Smith
Eric Smith

John Archer does a great job every time he services us👍

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Grace, R
Grace, R

Thanks for sending two hard-working, polite and skilled young men to repair our stuck garage door that we've been opening and closing "by hand" for the past nearly 2 years. The guy who was here back then said, "needs new opener" and …

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Speed, V
Speed, V

The workers were very prompt n did a great job, will definitly call again

Ring, E
Ring, E

. . . he was wonderful. Determined to fix my issue and kept at it!!!

Holley, Richard
Holley, Richard

Josh, your overhead door tech was here and adjusted the chain. Josh was thorough and had tools necessary to complete repairing my Liftmaster door opener. Competent, quick worker good to have in your employment.…

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Bernstein, M
Bernstein, M

Quick response and quick repair. Thank you.

Patrick Wemitt
Patrick Wemitt

I’ve known the Madsen’s for most of my life and didn’t hesitate to call them for some recommendations. Within two days of my request Mr. Skype arrived and made his recommendation. I have three wooden overhead doors that I wanted to have …

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Snoop, D
Snoop, D

Service was fantastic. Called in the morning and service tech was here in the afternoon and repair was completed within an hour. Very professional technician. Will definitely recommend to anyone who needs overhead door repair

Tierney, B
Tierney, B

Service was excellent garage door looks great thank you

Cindy R
Cindy R

They did a great job repairing the part that had pulled loose.

Anonymous
Anonymous

Just a note to let you know that we were very pleased with the work done by the tech who installed our new garage door on June 30th. We would definitely recommend your company to anyone looking to improve the appearance of their home.

Tony Dorado
Tony Dorado

Mike and his company are the best out there.

via Facebook
O'Brien, J
O'Brien, J

The gentleman was very efficient and was happy he could get here the same day .I noticed a loose piece of rubber on the frame of the door that I had not noticed and was not part of what I called for.

Beck, B
Beck, B

Josh was very professional. Addressed all issues and could not be happier. Thank you

Haddad, N
Haddad, N

All good as usual with Madsen. A first rate company with first rate service.

Clinton, T
Clinton, T

Everything went well. Dillon was on time and very professional. As employees go , he's a keeper.

Jeff G
Jeff G

Easy to do business with and responsible

Jayde Steckowych
Jayde Steckowych

They are very efficient with installations, and very digitally advanced with door controls and monitoring. They also respond readily to any problems, making you feel very much part of their family.

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Moody, F
Moody, F

Your representative was courteous, professional, and was able to repair my overhead door in a short time. Also, he explain the problem and asked if I had any questions.I'm very pleased with the prompt and effective service I received.

Weldon, J
Weldon, J

Very pleased with the service, both of the technician and the quickness that's Ashley was able to get him out here. Thank you so much very pleased 😊

Salerno, J
Salerno, J

We are very pleased. The service was fast and accomplished quickly; both doors are back in full, smooth operation. Thank you!

Kahn, G
Kahn, G

Fast courteous and efficient!! Fixed a gate have always done a great job !!!

Slade, C
Slade, C

Everything went perfect. The door was in perfect condition and parts when I pick them up. The door looks great and works great. Thank you very much.

Mike R
Mike R

Your guys were awesome. Did the job very well. Very pleased with the work.

Michael Ransford
Michael Ransford

Your guys were professional. Did the job very well. Very pleased with the work. Would recommend in heart beat.

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Paul L Cantarella
Paul L Cantarella

You did a great job. Thank you!!!!!

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Bill Striebel
Bill Striebel

Great people to deal with and phenomenal Service from there guys

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Kevin Paul
Kevin Paul

Anyone looking for fast friendly service or installs give these guys a call, 518-392-3883, side note I also work here and the business is great, not just sucking up either. So if you know me you can request me to install or service your …

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Reynolds, J
Reynolds, J

Your prompt, efficient response to my weekend call was greatly appreciated. Thank you. Joyce R

Nowak, P
Nowak, P

Corey was professional and knowledgeable and was able to come up with a door to meet my needs

Dan N
Dan N

Nice people , good job...

Thanks and have a nice day.

Tran, M
Tran, M

Wonderful job very professional would highly recommend them.

Donald P
Donald P

As always your work was great. This is the 2nd time that you installed a garage door for and i am very please . The installer did a very nice and clean job for us. I will continue to give your name out to others who are in need of your …

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Thornton, W
Thornton, W

Great service in a timely manner. Thank you.

Jeff
Jeff

Service could not have been better.Very competent technician. Speed from the time I called to the time service arrived was amazingly quick.

Mimi C
Mimi C

....we are very happy with the new doors

A Google User
A Google User

On behalf of Clifford C. Hay, Inc. I'd like to say that Madsen Overhead Doors, Inc., has and always does a wonderful and professional job. Highly recommended!

via Google
McCabe, M
McCabe, M

Door looks great. Very pleased.

Alice Hoffman
Alice Hoffman

Easy to do business with. Very pleased with the ordering, installation and our new garage door.

via Google
Maria Kontogiannis-nagy
Maria Kontogiannis-nagy

Fast friendly service. Price reasonable love the doors.

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Pine S
Pine S

You guys are the best thank you

Doyle, Jerry & Beth
Doyle, Jerry & Beth

Excellent job and very timely appropriate We went to Madsen Overhead Doors Showroom and received excellent information and great service. Later that afternoon Corey stopped to measure doors and offered his some suggestions . His advice was …

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Condry, W
Condry, W

I am very happy, great job, very professional, plus it got fixed. Thanks

Condry, T
Condry, T

Everything went very well I don't have any thing to complain about

Gordon, G
Gordon, G

it went brilliantly. My architect husband and I fully rely on Madden Overhead Doors for repair and maintenance of our custom garage doors.

Wesley Coon
Wesley Coon

Polite and great job

Thanks

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Angela Martin Roberts
Angela Martin Roberts

They did a great job installing my new doors. I love them!

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Deb R
Deb R

Brent and I want to thank you guys so much!! Our garage door looks absolutely amazing. Great job!! We love it!

Robert Segalla
Robert Segalla

Professional company, quick turn around with pricing and overall great to work with.

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Julie M
Julie M

Got the remote. It's all programmed and working well. Thank you!